Ordering & Products

What is kombucha?
Kombucha is a naturally fermented tea, brewed with live probiotic cultures. Our kombucha uses a green & black tea base, with no artificial sweeteners, no preservatives, and no added carbonation — just naturally fermented fizz.

What flavours do you offer?
We currently offer 5 flavours: Apple Cinnamon, Honey Lemon Ginger, Lemon Hibiscus, Mixed Fruit, and Mango Peach. Each bottle is 245ml.

How should I store my kombucha?
Keep refrigerated between 0–4°C. Best enjoyed chilled, straight from the bottle or poured over ice.

Shipping & Delivery

Where do you deliver?
We currently only ship within the United Arab Emirates.

How long does delivery take?

• Dubai: within 48 hours
• Other Emirates (Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah): within 5 business days

Delivery times may vary during public holidays or due to unforeseen circumstances.

When will my order be processed?
Orders placed before 2 PM are processed the same day. Orders placed after 2 PM are processed the next business day. You'll receive a confirmation email or SMS once your order ships.

Do you offer free shipping?
Yes — free shipping on orders over Dhs. 110.

Subscriptions

How do subscriptions work?
We offer 3 plans:

• A Month — 30 bottles, 1 delivery — Dhs. 450.00
• A Quarter — 90 bottles, delivered monthly over 3 months — Dhs. 1,200.00
• A Year — 360 bottles, delivered monthly over 12 months — Dhs. 3,500.00 (best value per bottle)

Can I choose my own flavour mix?
Yes! Add your subscription to your cart, then use the order note at checkout to tell us your preferred flavour breakdown for each delivery (e.g. "10 Apple Cinnamon, 10 Mango Peach, 10 Lemon Hibiscus"). We'll pack every delivery to your preferences.

Payments

What payment methods do you accept?
We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, Mastercard, and Visa.

Returns & Issues

What is your return policy?
Due to the nature of our products, all sales are final — we do not accept returns or offer refunds for change of mind or incorrect orders.

What if my order arrives damaged or incorrect?
Please contact us within 48 hours of delivery at business@edibledreams.ae with photos and details. We'll evaluate the issue and may offer a replacement at our discretion.

Still Have Questions?

Reach out to us at business@edibledreams.ae or visit our Find Us page.